Effective Date: January 1, 2025
At Local Roofing Texas, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have. It applies to our website and to the roofing services we provide across Texas. By using our site or working with us, you agree to the practices described here.
Information We Collect
We collect information you give us directly. That includes your name, phone number, email address, property address, and details about your roofing project when you fill out a form, call us at (888) 842-0089, or request an estimate.
We also collect some information automatically when you visit our website. This includes your IP address, browser type, device information, pages you view, and how long you stay on our site. We use cookies and similar tools to gather this data.
How We Use Information
We use your information to respond to your requests, schedule estimates and roof work, and keep you updated about your project. For example, we may call or text you to confirm an appointment or let you know when our crew is on the way.
We also use your information to improve our website and services, send you promotional offers if you opt in, and comply with legal requirements. We do not sell your personal information to third parties.
Cookies and Tracking
Our website uses cookies to make your experience better. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work properly.
Analytics and Third-Party Tools
We use third-party analytics tools, like Google Analytics, to track website traffic and usage patterns. These tools collect information such as your IP address, browser type, and pages visited. This helps us see what's working and what needs improvement.
We may also use third-party services for advertising, scheduling, and customer communication. These providers have their own privacy policies, and we encourage you to review them.
Data Sharing and Disclosure
We share your information only when needed to run our business. That means sharing with our roofing crews, subcontractors, and service providers who help us complete your project or operate our website.
We may also disclose your information if required by law, to protect our rights or safety, or in connection with a business transfer. We do not sell or rent your personal information to anyone.
Data Retention
We keep your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. For example, we keep project records for a reasonable time after your roof work is complete to handle any warranty or service questions.
When we no longer need your information, we securely delete or anonymize it.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These steps include physical, electronic, and procedural safeguards.
However, no method of transmission over the internet or electronic storage is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security.
User Rights
You have the right to access, correct, or delete the personal information we hold about you. You can also object to or restrict certain processing, and request a copy of your data.
To exercise any of these rights, contact us using the information below. We will respond within a reasonable timeframe and as required by applicable law.
Children's Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
If you believe we have inadvertently collected information from a child under 13, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information.